Have you ever heard the term “Quality Over Quantity”? This term illustrates that quality is above quantity.
Therefore, a production control system is applied to filter the product. This screening aims to separate products fit for distribution and those that are not led by the Quality Manager.
Products fit for distribution are products that have passed a series of quality tests. Control over the quality of familiar products is carried out by a party known as quality control led by the Quality Manager.
Quality Control Closer View
Quality control is generally defined as a series of inspection processes to measure and ensure product quality conforms to applicable legal standards. Product quality must be considered properly because it involves the company’s reputation.
Another term for quality control is quality control. The process of product design, sales of mass-produced products, software development, and other similar matters must go through a series of quality control tests.
Quality Control Aspects
Aspects of quality control are used to support the smooth production process. These aspects generally include the main elements, competencies, and soft elements. The three of them collaborate to be an essential aspect of controlling product quality.
The main elements can be work management, identification, and control. Meanwhile, competence includes knowledge, experience, skills, and work qualifications. Then, the soft parts are integrity, trust, team motivation, and relationships.
QC Working Systems
1. Standard setting
The setting of these standards impacts the effectiveness of production and product preparation. Therefore, standards are set carefully at the start.
2. Vision and mission alignment
The primary purpose of quality control is synonymous with maintaining product quality. It can be achieved optimally when employees and the company have the same view of applied quality standards.
3. Product repair
After quality standards are agreed upon, and alignment of vision and mission is achieved, quality control can be carried out. One that needs to be found out at this stage is a failed product.
The existence of failed products needs to be continuously evaluated so that the percentage decreases.
Quality Manager Job Description
A quality Control Manager is someone who is in charge and has responsibility for a series of product control tests. Not only that, it is his responsibility to determine quality control standards and evaluate the results of quality testing of pus.
As the person in charge of the quality control process, the Quality Manager has the duty and responsibility to:
- Material dimension check
- Ensure the suitability of each marketing component
- Checking the assembly process and the results
- Welding results are ensured good
- The finishing process is going well
- Check the results of the painting
- Review packaging lists
- Supervise the preparation of shipments as well as check them
- Identify problems related to quality control and solve them
- Carry out identification and propose activities to improve the production process if necessary
Quality Manager Team Supports
Quality control or quality testing of products is not carried out by the Quality Control Manager alone. Various positions support its performance, such as:
1. Quality Control staff
Quality Control staff ensure products are free from defects and comply with company standards and external guidelines.
2. Quality Analyst
The Quality Analyst plays a role in testing all aspects of the product, both functional and technical. The goal, the resulting product to have high quality.
3. Quality Auditors
The Quality Auditor’s work is focused on re-evaluating the results of inspections conducted by product quality analysts. In addition, Quality Control also reports quality audits related to product development. Reporting is carried out internally and externally.
4. Quality Coordinator
This position is considered a senior position in the field of quality control, so it requires a lot of experience and experience. His job is to collect, manage, and disseminate information about product improvements.
5. Quality Director
A Quality Director supervises all aspects of organizational quality and company improvement. In addition, he is also responsible for determining strategic plans, procedures, and policies in the company.
Quality Managers Principles
The International Standards adopt several quality management principles for Quality Management. These principles are used by top management to guide organizational processes toward improving performance. They include:
1. Customer Focus
The main focus of any organization should be meeting and exceeding customer expectations and needs.
When an organization can understand the needs of current and future customers and cater to them, it generates customer loyalty, increasing revenue.
The business is also capable of identifying new customer opportunities and satisfying them. When business processes are more efficient, quality is higher and more customers can be satisfied.
2. Leadership
Good leadership produces organizational success. Outstanding leadership builds unity and purpose among the workforce and shareholders.
Creating a thriving company culture provides an internal environment that allows employees to fully realize their potential and be actively involved in achieving company goals.
Leaders must involve employees in setting clear organizational goals and objectives. They can motivate employees, which can significantly increase their productivity and loyalty.
3. People Engagement
Having staff involvement is another fundamental principle. Management engages staff in creating and delivering value whether they work full-time, part-time, outsourced, or in-house.
Organizations should encourage employees to improve their skills and maintain consistency continuously.This principle also involves empowering employees, involving them in decision-making, and recognizing their achievements.
When people are valued, they work to their fullest because it increases their confidence and motivation. When employees are fully engaged, it makes them feel empowered and accountable for their actions.
4. Process Approach
Organizational performance is significant according to the principle of the process approach. The principle course emphasizes achieving efficiency and effectiveness in administrative processes.
This approach requires understanding that good processes result in better consistency, faster activity, lower costs, waste removal, and continuous improvement. An organization is enhanced when leaders can manage and control the inputs and outputs of the organization and the processes used to produce the results.
5. Continuous Improvement
Every organization should have a goal to be actively engaged in continuous improvement.
Rising businesses continue to experience increased performance, organizational flexibility, and increased ability to embrace new opportunities.
Companies must be able to create new processes and adapt to new market situations continuously.
6. Evidence-Based Decision Making
Businesses must adopt an objective approach to decision-making. Companies can make decisions based on verified and analyzed data better understand the market. They can perform tasks that produce the desired results and justify their past decisions.
Factual decision-making is essential to help understand cause-and-effect relationships and explain potential unintended outcomes and consequences.
7. Relationship Management
Relationship management is about creating mutually beneficial relationships with suppliers and retailers. Various interested parties can influence the company’s performance.
The organization must adequately manage the supply chain processes and promote the relationship between the organization and its suppliers to optimize their impact on company performance.
When an organization works its relationships with interested parties well, it is more likely to achieve business collaboration and sustainable success.