Welcome to the exciting world of Salesforce development! If you’re reading this, chances are you’re interested in becoming a Salesforce developer in 2023. Great news, the demand for Salesforce developers is on the rise, and it’s a career path with a lot of potential.
Whether you’re just starting out or looking to make a career change, this guide will provide you with everything you need to know to become a Salesforce developer in 2023.
A salesforce is a group of company employees responsible for selling products or services, especially by visiting or calling customers and potential customers. In short, what is a sales force, both human, business strategy and technology?
They are applying a sales force or sales force to a business to encourage the company’s rapid growth. To maximize their productivity, the sales force always needs a CRM software called salesforce CRM.
What’s The Difference with CRM?
A sales force is a group of employees who make sales. At the same time, CRM (Customer Relationship Management) is the technology used to manage all customer relationships and interactions.
In practice, sales force and CRM are related to each other. The CRM application is needed to run the sales force as effectively and efficiently as possible. So it can save time and improve the sales force’s performance.
Salesforce Duties and Responsibilities
The sales force’s main task is to sell your company’s products/services as best as possible. They must understand what a sales force job is and their sales KPIs.
With the support of a CRM system, the sales force can quickly increase your business productivity and cost efficiency.
The sales force must complete the following tasks or jobs are:
1. Making Sales
Each sales member must successfully sell the products/services that your business offers. They have to try hard so that the products they sell reach the hands of consumers. That way, the business earns income
2. Meet daily targets or KPIs
Most businesses operate by measuring the achievement of sales KPIs, which are oriented toward revenue and the performance of their salespeople. It is to ensure their sales team has a good performance.
Besides that, it can also be linked to calculating incentives and evaluating their performance.
3. Using a CRM application to track sales force activity
Consult this with a local CRM company that can arrange this for you. The best CRM applications can be set up easily within 2 hours so that your entire system is adapted to your needs.
4. Communicate sales activities to managers through the CRM system
The best salespeople will always fill in every data point (including contacts, company information, transaction information, tasks and activities).
In addition, the duties of the sales force also include improving communication and culture within a company’s management must always encourage collaboration and teamwork.
5. Establish Good Communication with Customers
Customers are the most critical component of business. The sales team must be able to build good communication with them.
You can do this by utilizing a CRM application integrated with an omnichannel that connects to make it easier to contact them.
How to Become Salesforce
1. Pursue a Degree
Pursuing a formal education is an important step in becoming a Salesforce developer. These majors below will provide you with a strong foundation in programming and technology, which will be essential for working with the Salesforce platform:
- Computer science
- Software engineering
- Information Systems
- Business Administration
While a bachelor’s degree is the minimum requirement for most Salesforce developer positions, earning a master’s degree in a relevant field can provide you with a competitive edge in the job market.
It can also open up more opportunities for career advancement and increase your earning potential. Some examples of relevant master’s degree programs.
2. Learn About Salesforce
Explore resources to help you learn about Salesforce as a platform. Consider completing an online course about the platform, and review tutorials that discuss Salesforce development, such as its propriety programming language called Apex. It may also be useful to complete an internship with a software business to help prepare you to work with Salesforce and in development.
- Apex programming language
Apex is a proprietary programming language used to develop custom functionality on the Salesforce platform. As a Salesforce developer, you’ll need to have a strong understanding of Apex and be able to write, test, and deploy Apex code.
Visualforce is a framework used to build custom user interfaces on the Salesforce platform. It uses a combination of HTML, CSS, and Apex to create custom pages, forms, and other elements.
- Salesforce Administration
Salesforce Administration is the process of managing and configuring the Salesforce platform. As a Salesforce developer, you’ll need to have a basic understanding of Salesforce Administration in order to be able to troubleshoot and maintain the platform.
- Salesforce Deployment
Salesforce deployment is the process of moving code and configuration changes from one environment to another. As a Salesforce developer, you’ll need to be familiar with the deployment process in order to move code changes from a development environment to a production environment.
- Salesforce Data modeling and management
Salesforce Data modeling and management involves creating and managing the data structure on the platform. As a Salesforce developer, you’ll need to be familiar with the data model, data management features, and tools available in Salesforce.
- Salesforce reporting and analytics
Salesforce reporting and analytics involve creating and analyzing data on the platform. As a Salesforce developer, you’ll need to be familiar with the different reporting and analytics features and tools available in Salesforce.
3. Earn Salesforce Certification
One of the best ways to demonstrate your expertise in Salesforce is by earning relevant certifications through Salesforce official training. These certifications not only help you to develop your knowledge of Salesforce Administration, but they also act as a validation of your skills to potential employers. Some popular Salesforce certifications include:
- Salesforce Administrator Certification
- Salesforce Advanced Administrator Certification
- Salesforce Developer Certification
- Salesforce Advanced Developer Certification
- Salesforce Consultant Certification
- Salesforce App Builder Certification
- Salesforce Sales Cloud Consultant Certification
- Salesforce Service Cloud Consultant Certification
- Salesforce Platform App Builder Certification
- Salesforce Pardot Consultant Certification
4. Earn a PDI Certification
A key certification to consider earning as a Salesforce developer is the Salesforce Platform Developer I (PDI) Certification.
This credential verifies your understanding of developing and deploying customer interfaces and business logic using the Lightning Platform, including both programming and declarative methods, as well as extending the Lightning Platform by using Visualforce and Apex.
Once you earn the PDI certification, it’s recommended to consider pursuing the Salesforce Platform Developer II (PDII) Certification. This represents advanced programming skills with the Salesforce Platform, including data modeling and complex system integration.
Together, these certifications demonstrate your expertise in developing and customizing solutions on the Salesforce Platform, and can greatly enhance your employability in the Salesforce ecosystem.